Frequently Asked Questions

Got Questions? We've Got Answers!
What is MemCasino?
MemCasino is an online cryptocurrency casino specialized in crash games. We offer 5 unique provably fair games: Pepe Crash, Bitcoin Crash, ETH Crash, TRX Crash and USDT Crash. All rounds are cryptographically verifiable, payouts are instant, and there are no betting limits.
What are crash games and how do they work?
Crash games are a category of casino games where a multiplier starts at x1.00 and increases over time. Your goal is to cash out before the multiplier crashes. The longer you wait, the higher the potential win — but if you don't cash out in time, you lose your bet. Simple, fast, and pure adrenaline.
What games can I play at MemCasino?
MemCasino offers 5 crash games:
  • 🐸 Pepe Crash — meme volatility
  • ₿ Bitcoin Crash — highest liquidity
  • Ξ ETH Crash — fast-paced rounds
  • ♦ TRX Crash — lightning-fast cashouts
  • ₮ USDT Crash — safest base currency
Each game has its own house edge and rhythm.
What is the house edge on your games?
Our house edge varies per game: Pepe Crash 2.5%, Bitcoin Crash 2.0%, ETH Crash 2.2%, TRX Crash 2.8%, USDT Crash 1.8%. All edges are baked into the multiplier distribution — never into the randomness itself. Our RNG is provably fair and independently verifiable.
Can I play on mobile?
Yes! MemCasino is fully optimized for mobile devices. You can play all 5 crash games on any smartphone or tablet, both in browser and via our mobile-optimized interface. No app download required.
How do I make a deposit?
Deposits are made in cryptocurrency only. Go to your dashboard, click Deposit, choose your preferred coin (BTC, ETH, TRX, USDT or PEPE), and send funds to the generated wallet address. Your balance is credited after network confirmation — usually within minutes.
What cryptocurrencies do you accept?
We accept Bitcoin (BTC), Ethereum (ETH), Tron (TRX), Tether (USDT) and Pepe (PEPE). More coins are added regularly. If you'd like to see a specific coin supported, contact our support team.
What is the minimum deposit?
The minimum deposit is $10 equivalent in any supported cryptocurrency. There is no maximum deposit limit — deposit as much as you want to play with.
How long do deposits take?
Crypto deposits are usually confirmed within 1–30 minutes, depending on the blockchain network and current congestion. Bitcoin can take longer during peak hours, while TRX and USDT (TRC-20) confirm almost instantly.
How do I withdraw my winnings?
Go to your dashboard → Withdraw, choose your coin, enter the wallet address and the amount. Withdrawals are processed automatically and usually settle within 5–30 minutes. Minimum withdrawal is $10.
Are there withdrawal fees?
MemCasino does not charge any withdrawal fees. However, standard blockchain network fees apply and are deducted from the withdrawal amount. These fees go to the miners, not to us.
Can I withdraw before completing the bonus wagering?
Yes — your real deposit is always yours and can be withdrawn anytime. Only the bonus portion is locked until the wagering requirement (usually ×30) is met. If you withdraw real funds before completing wagering, remaining bonus funds may be forfeited.
How do I claim the +100% first deposit bonus?
Just sign up and make your first deposit of at least $10 in any supported crypto. The +100% welcome bonus is credited automatically — no promo code, no forms, no waiting. Your balance effectively doubles the moment you deposit.
How do I unlock the second deposit bonus?
To unlock the second +100% bonus you need a valid promo code. Enter it in your dashboard before making your second deposit, or use it on our Promotions page. Once activated, the bonus applies automatically to your second deposit.
Can I stack bonuses on multiple deposits?
Yes! Your first deposit gets an automatic +100%, and your second deposit gets another +100% if a promo code is active. That's a total +200% boost across your first two deposits. Additional reload bonuses are available seasonally.
What is the wagering requirement for bonuses?
Bonus funds must be wagered 30× before they can be withdrawn. For example, a $100 bonus requires $3,000 in total bets across our games. You have 30 days to complete the requirement after receiving the bonus.
What happens if my promo code doesn't work?
Make sure you typed it correctly — no spaces, all uppercase. Each promo code is valid for one account only and expires after 30 days. If you're still having issues, contact our live chat support and we'll help you in minutes.
Are there any hidden conditions in the bonuses?
No. All bonus terms are public and clearly stated on our Promotions page. The main conditions are: ×30 wagering, 30-day validity, and one welcome bonus per person/IP/wallet. No tricks, no fine print.
What does "provably fair" mean?
It means every game result can be independently verified by you. We use HMAC-SHA256 with server seed, client seed and nonce. The server seed hash is published before the round, and revealed after — so you can always confirm we played fair.
How do I verify a crash round myself?
Visit our Provably Fair page. Enter the server seed, your client seed and the nonce — our verifier calculates the crash point instantly in your browser. Nothing is sent to our servers, and you can recompute it yourself using any SHA-256 tool.
Is my personal data and money safe?
Yes. We use bank-grade encryption (SSL/TLS), two-factor authentication, and cold storage for player funds. We never share your data with third parties. You can also enable withdrawal whitelists to protect your account.
Can MemCasino manipulate game results?
No. Our crash point is derived from HMAC-SHA256(server_seed, client_seed:nonce), where you control the client seed and the server seed hash is published before the round. We physically cannot influence the outcome without being caught when the seed is revealed.
Do you have a VIP program?
Yes. Our VIP Club rewards loyal players with higher rakeback, personal managers, exclusive promo codes, faster withdrawals, and access to private tournaments. VIP status is based on your 30-day wager volume. Contact support for details.
Can I play from my country?
MemCasino is available in most countries worldwide. However, we do not accept players from jurisdictions where online gambling is prohibited by local law. It is your responsibility to check the legal status of online gambling in your country before registering.

Still Have Questions?

Can't find what you're looking for? Our support team is available 24/7 to help you with anything — from deposits to provably fair verification.

Contact Support Play Now